What we do today
Stored in Canada
Your data is stored in Canada, in the Montréal region of our database provider, Supabase. The application runs on Vercel, mainly in Montréal.
Encrypted
Data is encrypted in transit and at rest. Access keys for connected banks, QuickBooks and Shopify are stored separately, encrypted, and read only by our server.
Backed up daily
Our database provider backs up the database every day. Backups are encrypted.
Access in your company
Each person sees only what their role allows, and every change to the books is recorded in an audit trail. Two-step verification is available on every account and is required before connecting a bank or QuickBooks.
Access in our team
Access to production systems is limited to the people who need it and is reviewed every quarter. Devices used to run V+ use full-disk encryption and a screen lock.
Passwords and cards
We never see your bank password: you sign in to your bank in Plaid’s window. We never see full card numbers: card payments are handled by Stripe.
Document reading
Documents are read by Anthropic’s models, which also power Victoria, our virtual assistant; they do not train on your data. Data brought in from QuickBooks is never used to train any model.
Your data, your control
You can export everything in a company at any time. After your account ends, we keep your data for 12 months so you can export it or come back, then delete it. We do not sell personal information.
If something goes wrong
If a breach involving your personal information creates a real risk of significant harm, we notify you and the Office of the Privacy Commissioner of Canada as soon as feasible, and keep a record of every breach, as PIPEDA requires.
Report a security concern
Write to our Privacy Officer at privacy@vorderai.com.